April Burns - CISR Commercial Lines - Department CSR
April entered the insurance business while still in High School. She worked part-time with Mabank Insurance Agency while at Mabank HS and in the Business Professionals of America circular. She came to the agency after working with a local bank as a teller. After graduating from high school, April joined the agency full time as a CSR assistant. April obtained her Property and Casualty Solicitors license in 1993 and her Life & Health license in 1996. April was promoted to Personal Lines CSR in 1993 after receiving her license. In 2003, April was promoted to the Commercial department where she is in charge of handling all areas of sales and service. She also is currently responsible for the third party software for the office computer system. In 2021, April added the bookkeeping responsibilities for the agency to her role. April holds the CISR designation.